Delivery + Returns

DELIVERY

We offer free shipping in New Zealand with all Rollie shoe purchases. Additional Rural delivery charge of $9.50 charged on top of free standard freight charges for rural customers. 

Australia is $29.90 flat fee shipping

-Delivery usually takes 2-3 working days in New Zealand

-Your parcel is tracked through PBT Couriers www.pbt.co.nz

-We are unable to deliver to PO boxes.

-If your order does not arrive after 5 days of dispatch, please contact us : help@theshoeshack.co.nz

RETURNS 

Return address:

The Shoe Shack, 159 Trafalgar Street, Nelson, 7010 or email us help@theshoeshack.co.nz and we can arrange to have your shoes collected free of charge.